Shipping policy

 

 

SHIPPING POLICY

ALL SHIPPING TIMES ARE ESTIMATES ONLY. 

SHIPPING DEPARTMENT BUSINESS 

HogDog Hunting is open Monday Wednesday and Friday 9am to 3pm AEST. Orders are processed within 3-7 business days, please allow for this time.

SHIPPING CARRIERS: We currently ship via Australia Post. Shipping method can be selected at the end of the checkout process. Shipping fees are calculated according to destination and shipping requests. We offer Standard and express shipping.

UNDELIVERABLE ORDERS: In the event your order is returned to us as undelivered, unclaimed or refused, we will contact you via phone or email to try and correct the problem. If it is a mistake in the way the address was entered, you will be required to pay additional shipping costs for the returned  and resent goods.

DELAYS & STOLEN ITEMS: 

Hogdog Hunting is not responsible for unforeseen delays due to the Australian Postal System, nor are we responsible for lost, stolen or damaged items once delivered. Once items have been scanned as delivered to the customer’s address, it is up to the customer to claim any missing, stolen or damaged items with Australia Post.

RETURN POLICY: If you are unhappy with our product for any reason please get in touch within 3 business days of the items delivery and we will provide you with a replacement based on investigation. In order to investigate we will need images of what has been received sent within this time-frame.

Email us at Hogdoghunting@outlook.com with questions/concerns/returns.

SHIPPING TIME: All orders are dispatched within 5-7business days (orders are sent Monday to Friday), and once an order is completed it will take generally 5-7 business days to reach it’s destination via Australian standard post. If choosing the express post option this should arrive within 1-3 days after an order has been processed. At times of high order traffic there may be a delay in processing or shipping.

Parcels that are unable to be delivered and are taken back to a Post Office by Australia Post must be collected within 2 days from the Awaiting Collection scan on tracking.

PUBLIC HOLIDAYS: Please note shipping time may increase due to public holidays. All orders will be processed as quickly as possible. Please get in touch if you have any queries.